Frequently asked

Common questions.

Short, direct answers — no marketing fluff.

Is CareConnect free?

Yes — during beta. We may introduce a small one-time unlock for the desktop companion later. The mobile app stays free.

Does it work offline?

Yes. Everything is stored on your phone in a local SQLite database. The First Aid guide, medicine scanner, and emergency card all work without internet. Multi-caregiver sync needs the internet only when you sync.

Where is my data stored?

On your device. We do not run a cloud database. The OCR for lab reports and medicine labels runs on-device with ML Kit — no photo is ever uploaded to any server. Multi-caregiver sync (when enabled) uses end-to-end encryption.

How does the medicine label scanner work?

Open the elder's profile → tap "Scan Medicine". Point your camera at the medicine strip or bottle. ML Kit reads the label on-device and extracts the drug name and dosage, then pre-fills the Add Medication form. No typing, no cloud, no photo upload.

What is in the health report PDF?

A clean one-page PDF of the last 30 days — all active medications (name + dosage), vital readings (BP, sugar, weight), lab reports, and doctor visits. Tap "Health Report" from the elder's profile, then WhatsApp or email it to the doctor before the appointment.

How does the pediatrician reminder work?

When a child's vaccine moves from "upcoming" to "due" (≤30 days away), CareConnect fires a push notification automatically: "BCG booster is due — book a pediatrician appointment." No setup required. Works for all 42+ vaccines in the IAP schedule.

What does the First Aid guide cover?

Eight common emergencies, all fully offline: High Fever, Febrile Seizure (Child), Choking, Burn, Hypoglycemia (Low Blood Sugar), Severe Allergic Reaction, Cut/Wound, and Fall (Elder). Each card has step-by-step instructions, "do not" warnings, and a one-tap 108 ambulance button at the top.

What is Women's Health / period tracking?

Log your period from More → Women's Health. You can record start/end date, flow intensity, symptoms (10 options), and mood. After two logged cycles, the app predicts your next period date based on your average cycle length. Everything stays on-device.

Why IAP schedule and not CDC?

Because that's what Indian pediatricians follow. The Indian Academy of Pediatrics publishes its own 2023-24 schedule. Using CDC dates would mean your vaccine reminders are wrong by months.

Why Indian lab ranges?

Indian populations differ. Vitamin D, ferritin, HbA1c targets, hemoglobin baselines — Indian labs (AIIMS, SRL, Metropolis, Thyrocare) use different cutoffs than US guidelines. We use the Indian ones so the colored "borderline" / "high" pill actually matches what your doctor will say.

Does the voice mode use the cloud?

No. Text-to-speech uses the phone's built-in voices (en-IN and hi-IN). Future on-device speech recognition will use a local Whisper model — still no cloud.

Can multiple family members manage the same parent?

Yes. Invite siblings as secondary caregivers via WhatsApp. If you miss a medication acknowledgement, they get pinged 30 minutes later. Everyone sees the same timeline.

Is there an iPhone version?

Android first (v1.5.0). iOS is planned for a future release.

What happens to the data if I uninstall?

It is deleted from the device. Use More → Backup to export an encrypted backup file before uninstalling.

Who built this?

Diviners Group — a small Indian product group building tools we needed for our own families.